Lost your Username or your Password ?

If you lost your username, please enter your E-mail Address (####@therivervale.sg), then click the Send Username button, and your username will be sent to your RV email address and forwarded to your personal email .

Alternatively you can fill in a Password Reset Request form for manually assisted help
If you forgot both your username and your password, please recover the username first, then the password. To recover your username, please enter your E-mail Address (####@therivervale.sg), leaving Username field empty, then click the Send Username button, and your username will be sent to your email address (####@therivervale.sg) and automatically routed to your personal email address registered in your profile. From there you can use this same form to recover your password.

Alternatively you can fill in a Password Reset Request form for manually assisted help
If you lost your password but know your username, please enter your Username and your E-mail Address (####@therivervale.sg), press the Send Password button, and you will receive a new password shortly. Use this new password to access the site.

Alternatively you can fill in a Password Reset Request form for manually assisted help